← realokate.com

Terms of Service

Effective 16 July 2026 · Realokate is operated by Vane Labs (sole trader, ABN 87 457 098 433) (“we”, “us”). Contact: info@realokate.com

By creating an account or using realokate.com or app.realokate.com (the “Service”), you agree to these terms and to our Privacy Policy.

1. The Service

Realokate is a planning and organisation tool for international relocation: tasks, timelines, budgets, documents, and Kate, an AI assistant. The Service is currently in early access — features may change, and paid plans may be introduced (with clear notice before anything starts costing money).

2. Your account

You sign in with a Google account and are responsible for keeping that account secure (we recommend two-factor authentication). You must be at least 18 to use the Service. One account per person; you're responsible for activity under your account.

3. Your content

Everything you add — documents, tasks, household details — remains yours. You grant us only the limited licence needed to operate the Service for you (storing, displaying and processing your content at your direction). We claim no other rights, and we never use your content for advertising or to train AI models.

You're responsible for what you upload: only store documents you're legally allowed to hold, and keep your originals — Realokate is a convenience copy, not a certified document service.

4. Not professional advice. Realokate — including Kate — provides general information and organisation tools only. It is not immigration assistance or migration advice (in Australia, only registered migration agents and certain lawyers may provide that), and it is not legal, tax, financial or medical advice. Kate is an AI and can be wrong or out of date. Always verify requirements with official sources or a qualified professional, and treat deadlines shown in the app as your own responsibility to confirm.

5. Acceptable use

We may suspend or terminate accounts that violate these terms.

6. Availability & your safety net

We work hard to keep the Service reliable, but it's provided “as is” during early access and we can't promise uninterrupted availability. Your data can be exported (Settings → export) at any time — we encourage regular exports of anything critical.

7. Liability

Nothing in these terms excludes rights that can't be excluded under the Australian Consumer Law or other applicable law. Subject to that, we're not liable for indirect or consequential loss (including missed deadlines, visa outcomes, or financial decisions) arising from use of the Service, and our total liability is limited to the amount you paid us in the 12 months before the claim (or AUD $50 if you paid nothing).

8. Ending things

You can stop using Realokate at any time — Settings → Delete Account permanently erases your account and all your data, immediately. We may discontinue the Service with reasonable notice, giving you time to export.

9. Changes & law

We may update these terms; material changes will be flagged in the app before they take effect. These terms are governed by the laws of Western Australia, Australia.

Realokate · operated by Vane Labs (ABN 87 457 098 433), Australia · info@realokate.com · Privacy Policy